Device Monitoring

The reason businesses embrace mobile Device Management solutions in the first place is so that they are able to “keep an eye” on the activities in their businesses without having to physically be there. This process of remote device monitoring is explained in the steps below.

Select Mobile Device Manager > select Device ID form the list of devices

Fig. 1 - Select Device ID

2. Clicking on the device ID displays details of the device

The admin is able to see details of the user that has been assigned to the device and other details regarding if the device is within its geofence, the lat device location and the last location check-in time. This information is retrieved and displayed in realtime.

Fig. 2 - Device details showing details of the user assigned to the device and their location

2 (b). View the exact location of the user on a map.

Fig. 2 - Map view showing device location

2 (c). Select any of the tabs to view details of the user’s activity

The Registration report section displays the work done by the agent for the period. The details here is also fetched in realtime. As shown in Fig.3 below, the agent has not captured any subscriber so there is no data here.

Fig. 3 - Showing options to filter user’s activity

2(d). View Storage and battery level of the device.

Fig. 4 - Showing battery and storage

3. View network

The business is able to see the network used by the agent as well as the data usage by apps. So from here, it is easy to see at first glance the apps that consume the most amount of data.

Fig. 5 - Showing Network and data usage by apps

4. View applications installed on the device

Fig. 6 - Showing list of apps installed, pending installation, & those that failed installation

Fig. 7 - Showing actions - blacklist & install

7. View the list of policies that have been enabled for the device.

Fig. 8 - Showing list of policies enabled on the device.

Fig. 9 - Showing option to edit a policy

8. View Notification sent to the device and the status (read or unread)

Fig. 10 - Showing the notifications sent to the device

10. View Activity History

Fig. 11 - Showing Blacklist/whitelist history

10 (b). View Device Location history

Fig. 12 - Showing Location history

10 (c) - View Storage History

Fig. 13 - Showing storage history

10 (d) - View device battery usage

Fig. 13 - Showing result for battery usage

10 (e) - View Data usage by apps

Fig. 14 - Showing result for data usage by apps

11. View Activity Log.

Fig. 15 - Showing result for user’s Activity