Manage Devices

Overview

The Mobile Device Management module is where the actual monitoring of devices happen. From here, an admin can see in real-time, the activities performed on a device. At a glance, you will be able to tell if a user is compliant or not. With this, you can cut down the excesses of “rogue” agents who may try to “game” the system because you will always have access to first-hand information without having to rely solely on their feedback.

To monitor device activity, follow these steps.

Navigate to the “Mobile Device Manager” module

On this page, the user is able to see a list of all the devices in their ecosystem as well as the groups they have created.

Fig. 1 - Showing list of devices already onboarded

1 (b) Navigate to the “Groups” tab

The user is also able to view a list of groups that have been created and they can also create a new group from this page by simply using the button “Create group” as shown in Fig. 2

Fig. 2 - Showing list of groups created

1 (c) Create Group

To create a new group, click on the “Create Group” button as shown in Fig. 2 and enter details of the group. see Fig. 3 below

Fig. 3 - Create a group

1 (d) Navigate to the “Actions” icon

Fig. 4 - Select “view details” of a group

1 (e) View details of a group

Fig. 5 - Showing details of a group

1(e)i Add device to a group

Fig. 6 - Showing list of devices

2. Mobile Device Manager Actions

Fig. 7 - Showing a list of actions that can be performed on a device

2 (a) Actions menu Breakdown

Fig. 8 - Showing “Send message” option

Fig. 8 - Showing “Restart Device” option

Fig. 9 - Showing “Install Application”

Fig. 10 - “Uninstall application”

Fig. 11 - “Reset device”

Fig. 12 - “Add device to a group”

Fig. 13 - Track Enrolment