The reason businesses embrace mobile Device Management solutions in the first place is so that they are able to “keep an eye” on the activities in their businesses without having to physically be there. This process of remote device monitoring is explained in the steps below.
Select Mobile Device Manager > select Device ID form the list of devices
Fig. 1 - Select Device ID
2. Clicking on the device ID displays details of the device
The admin is able to see details of the user that has been assigned to the device and other details regarding if the device is within its geofence, the lat device location and the last location check-in time. This information is retrieved and displayed in realtime.
Fig. 2 - Device details showing details of the user assigned to the device and their location
2 (b). View the exact location of the user on a map.
Fig. 2 - Map view showing device location
2 (c). Select any of the tabs to view details of the user’s activity
The Registration report section displays the work done by the agent for the period. The details here is also fetched in realtime. As shown in Fig.3 below, the agent has not captured any subscriber so there is no data here.
Fig. 3 - Showing options to filter user’s activity
2(d). View Storage and battery level of the device.
Fig. 4 - Showing battery and storage
3. View network
The business is able to see the network used by the agent as well as the data usage by apps. So from here, it is easy to see at first glance the apps that consume the most amount of data.
Fig. 5 - Showing Network and data usage by apps
4. View applications installed on the device
The admin is able to view all applications that have been installed on the device and those pending installation. From here the admin is also able to push apps installation over-the-air to the device as well as uninstall or blacklist an app(s) see Fig. 7
Fig. 6 - Showing list of apps installed, pending installation, & those that failed installation
Fig. 7 - Showing actions - blacklist & install
7. View the list of policies that have been enabled for the device.
The admin is able to disable a policy for the device by selecting “Edit” as shown in Fig. 9 below
Fig. 8 - Showing list of policies enabled on the device.
Fig. 9 - Showing option to edit a policy
8. View Notification sent to the device and the status (read or unread)
Fig. 10 - Showing the notifications sent to the device
10. View Activity History
The admin is able to see “Blacklist/whitelist history, “Location” history, “storage” history, “Battery usage” and data usage history. See Fig. 10 (a - e) below
Fig. 11 - Showing Blacklist/whitelist history
10 (b). View Device Location history
From here, the admin is able to see all the places that the device has been along with the date and time.
Fig. 12 - Showing Location history
10 (c) - View Storage History
Fig. 13 - Showing storage history
10 (d) - View device battery usage
Fig. 13 - Showing result for battery usage
10 (e) - View Data usage by apps
Fig. 14 - Showing result for data usage by apps
11. View Activity Log.
All the activity a user has performed on/with the device will be displayed here. As seen in Fig. 15 below. The user has only Logged in & out of the device.
Fig. 15 - Showing result for user’s Activity
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