User Management

User manage is a cumulation of the under listed activities.

  1. Create users - Agent, Admin, Dealers

  2. Edit a user - Agent, Dealers

  3. Create a User-device relationship

  4. Deactivate user

Single User Creation

To add a user on the platform, follow these steps:

  1. Select “Add User”

The admin is able to create a single user as well as users in bulk using the bulk user creation template. An admin is also able to perform bulk “activation/deactivation”, “Bulk password reset” and “Bulk user update”.

 

Fig. 1 - User creation

 

2. Fill out user creation form

 

Fig. 2 - Fill out the user creation form.

 

3. Select the “Actions” icon

An admin view information about a specific user by clicking on the “actions” button. Among actions that can be performed include; “View details, Deactivate, Reset Password, Activation History”

 

Fig. 3 - View Actions/options

 

4. View user details

User details can be edited. see Fig. 5

 

Fig. 4 - View User details

 

5. Edit user details

 

Fig. 5 - Edit user details

 

Bulk user Creation

Fig. 6 - Bulk user creation template

 

 

7. Upload the filled out template (as shown in Fig. 6) with the correct details and upload see Fig. 7

 

Fig. 7 - Upload the filled out template

 

8. View the result of the uploaded filled out template see Fig. 8

Fig. 8 - Bulk user creation result

Reset Password

 

Fig. 9 - New password sent

 

10. Email with new password

Fig.11 - Email with a password to allow a user reset their password