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Introduction

The first step to monitoring your devices and bringing them on your control is “Device Enrollment”. Seamfix' Mobile Device Management (MDM) allows you automate MDM enrolment and simplify initial device setup.

Adding Devices

Adding a device on the platform is easy. You can explore either the Single or the Bulk device enrolment method based on your immediate business need.

Single Device Enrollment

The single device enrolment, allows you to enrol an individual device on the platform. To enrol a single device, follow the following steps:

  1. Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select SINGLE DEVICE ENROLMENT.

2. Select Device platform -

Select Device platform allows you to select from a list of platforms the one that best suits the device you intend to enrol.

a. Android

b. Windows

3. Fill out the details of the Device

This section requires a user to fill out details of the device to be enrolled. As shown in the image, all fields are required. Clicking “Next” button takes the user to the next page where they can fill out the other details of the device. see image (b)

(b) This section of the form allows you to enter location as well as add the device to a group

A user can decide to add the device to an already existing group or create a new one altogether. If they decide to “Create a New Group”, see image (c)

(c)

4. Device Enrollment successful

When a device has been successfully created, this page is displayed. The user can manage their view by moving between the tabs “Device” and “Groups”. The “Device” tab allows user view all the devices they have added on the platform as well as perform actions like; search, filter view by different parameters download pdf or excel versions of the page as well as select columns to be displayed. Details of a brief description of how these actions work is found below the image.

(b) Group Actions:

The group actions field allows a user perform actions including; “Send message, Restart device, Install Application, Uninstall Application, Restore factory settings & Add to group”. see the description of each action below the image.

  • Send message -

  • Restart Device -

  • Install Application -

  • Uninstall Application -

  • Restore factory settings -

  • Add to group -

(C) Filter Device By:

User can filter view by “Active, Blacklisted, Enrolled, Pending enrolment, Whitelisted, Groups”

  • Active -

  • Blacklisted -

  • Enrolled -

  • Pending enrollment -

  • Whitelisted -

  • Groups -

(d) Download pdf format of device list - This allows a user down their device list in pdf format

(e) Download excel format of device list - This allows a user down their device list in excel format

(f) Select Columns

This section allows user to select the columns they want to be displayed. see image for details.

From the drop-down list, a user can decide to uncheck any of the checked boxes. Unchecking a box automatically removes the column from the user’s view. see image below for details.

Pay close attention to both images. Image 1 has “Device ID” column. but when the user unchecks the device ID box, the system removed “Device ID” column from the view

5. To view Device details, click on the device' “Device ID”

On clicking on Device ID, the system displays information about the device with “General” tab as the default view displaying information including “Registration Report (Total subscriber’s captured), Enrolment info, storage and battery”. Sections here see images below

(a) General tab -

(b) Click Network tab

(C) Click Applications tab

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