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  1. Navigate to the Manage Applications module and select the actions option for the app to be globally blacklisted (see screenshot below)

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Fig. 1 - Select the app to be blacklisted

2. Select the “Blacklist for all devices” option to blacklist the app globally for all devices within your ecosystem.

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Fig.2 - Blacklist for all devices

3. The status of apps that have been blacklisted globally will be updated to “blacklisted” (see screenshot) and the apps will be . The blacklisted app will become inaccessible to all users within your ecosystem on all the devices that have that app installed on them.

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Fig.23 Blacklist status updated

3. Applications that have been globally blacklisted will be displayed on the “Blacklisted apps” tab. (see screenshot below)

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Fig. 34 - List of globally blacklisted apps

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This can be considered if the IT admin just needs to blacklist an application for just a set of devices. To do this, take the following steps;

  1. Select the app to app to be blacklisted as shown in Fig.1 above,

  2. From the list of devices that is displayed, select the devices that you need to blacklist the app on. see fig.5 below

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Fig. 5 - Showing the list of devices running the app.

If you have further questions or need help through this process, contact SmartMDM support at support@smartmdm.app