Device Enrolment Overview

Introduction

Device Enrolment describes the process undertaken by an admin to onboard a device to the organisation’s ecosystem. This is the first step to device management and monitoring. On smartMDM, there are two process of device enrolment.

1. The Admin Enrolment

2. Self Enrolment

Admin Enrolment

The admin enrolment allows am admin enrol devices either as a single device or in bulk. IThe admin doesn’t need to approve the devices by themselves. Approval is done automatically by the system provided there are available licenses in the License Bank.

Single Enrolment

For self enrolemnt, the admin, agent or dealer goes ahead and installs smart MDM first. When this happems, the device raises a “Tag Request”. “Tag Request” is more like requesting to be added to the ecosystem. An admin will be required to approve this request on the portal and then create a user-device relationship.