This user manual has been developed to guide the NIMC super admin to set up their devices on the Enrolment Mobile Device Management System (EMDMS). The guide will be broken into 2 phases.

Onboarding devices on the EMDMS.
Enforcing compliance on the EMDMS admin portal.

ONBOARDING DEVICES ON THE EMDMS

\uD83D\uDCD8 Instructions

To onboard devices on the EMDMS portal, follow these steps;

Login to the EMDMS admin portal on https://nimc-emdms.seamfix.com/smartmdm/ with these test credentials.
1. Username - haguonye@seamfix.com
2. Password - Aa123456@

Fig1: Enter valid Login credentials to access the portal

Upon successful Login, the admin will be redirected to the Admin dashboard where they can see basic analytics about the happenings across the NIMC ecosystem.

2. Navigate to the EMDMS Enrolment module. The EMDMs enrolment module contains information about how to get the EMDMS app and the list of all activated devices from CBS

Fig. 2: Showing details about the EMDMS Enrolment page

2a. Upon clicking “Get EMDMS”, the admin is able to access the EMDMS APK to be installed

Fig.3: Showing details of the EMDMS apk file.

Upon clicking the “download the SmartMDM app from the servers, the EMDMS apk file will be downloaded on your computer and you can easily share this with your users.

For the “Download app using the QR code option,” see Fig 4 below for the view

Fig.4: Scan QR code view.

Points to Note:

The QR code can be downloaded and shared with authorized users via email of any other safe sharing methods.
The QR code can be printed and also shared with authorized users. However with printing, you need to ensure that the print is very clear. The edges of the code needs to be very visible. If some parts of the code are not visible. The app installation process will not be successful.

There are two ways to set up the EMDMS app on a mobile device.

The QR Code method
The apk file download method.

The QR Code Method

The QR code method only applies to either new devices or devices that have just been factory reset. This is because the user needs to scan the code with the inbuilt Android app QR scanner and this inbuilt scanner is only triggered during a new device set up.

Steps to set up the device using the QR code method;

For a new new device,
1. Turn on the device
2. On the Get started page (the page where you’d be required to set up your language preference & email), don’t click on “start” rather tap on the page about 6 times consequitively to launch the QR scanner
For a device already in use,
1. Factory reset the device
2. On the Get started page (the page where you’d be required to set up your language preference & email), don’t click on “start” rather tap on the page about 6 times consecutively to launch the QR scanner

The QR scanner displays like the device camera. so if the scanner has been successfully initiated, you will see the camera displayed on the device

3. Point the QR scanner (the camera view on the device) to the QR code shown in Fig. 4 above. If the QR code scanned is the correct one, the device will redirect you to the WiFi set-up page to enable you to set up an internet connection on the device to complete the download & installation of the EMDMS app

Fig. 5: Turn on the device's WiFi connection

4a. Complete device set up - This page displays a prompt notifying you that the admin is going to be managed henceforth by their organization

Fig. 6: Accept the permission to set up the device in management mode

4b. Complete device set up - The EMDMS app provisions the device in full management mode

Fig. 7: Provision device in full management mode

Full management mode means that the EMDMS app will have full control of all areas of the device. The user will only be able to access other apps & functionalities of the device from the SmartMDM dashboard.

4c. Upon successfully provisioning the devices as shown in Fig. 5 & 6 above, the user will be required to launch the SmartMDM app from the list of apps.

Fig. 8: Launch NIMC EMDMS from the list of apps.

The EMDMS app requires certain device permissions to be able to successfully run. Upon the first launch of the app, the app will prompt the user to grant the permissions highlighted in the images Fig.9 - below.