Device Enrolment Overview

Introduction

Device Enrolment describes the process undertaken by an admin to onboard a device to the organisation’s ecosystem. There are two methods for enrolling a device.

1. The Admin Enrolment

2. Self Enrolment

Admin Enrolment

The admin enrolment involves the user pre-enrolling their device on the portal. This can be either Single Device Enrollment or Bulk Device Enrollment. Bulk enrollment is very useful where the user has to enrol a large number of devices. The Bulk enrollment template allows users to enrol up to 1000 devices at a time.

P.S: The user doesn’t have to install MDM first for this process to be successful.

Self Enrolment

In this case, the user pre-installs the SmartMDM application on the device. When this happens, the device sends a tag request to the backend. These tag requests will be displayed on the “Tagging Request Approval” page on the portal and then an admin can go ahead and approve the requests as well as assign the device to an agent to create a user-device relationship.