Introduction
Device Enrolment describes the process undertaken by an IT admin to onboard a device to the organisation’s devices to their organization’s ecosystem. There are two methods for enrolling a device.
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The Admin Enrolment
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Admin Enrolment
The admin enrolment involves the user pre-enrolling their device on the portal. This can be either Single Device Enrollment or Bulk Device Enrollment. Bulk enrollment is very useful where the user has to enrol a large number of devices. The Bulk enrollment template allows users to enrol up to 1000 devices at a time.
P.S: The user doesn’t have to install MDM first for this process to be successful.
Self Enrolment
In this case, the user pre-installs the SmartMDM application on the device. When this happens, the device sends a tag request to the backend. These tag requests will be displayed on the “Tagging Request Approval” page on the portal and then an admin can go ahead and approve the requests as well as assign the device to an agent to create a user-device relationship.
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The Pre-enrolment or Bulk Enrolment process
Self or Single device enrolment process
In this process, a user is able to onboard their device either on their own or with support from their IT admin. the process follows the normal application installation process for Android applications. A step-by-step guide has been prepared for you and can be accessed here.
Pre-enrolment
In this process, the IT admin pre-enrols the device(s) on the SmartMDM admin console using a bulk template. With the bulk enrolment template, an IT admin is able to enrol up to 20,000 devices at a time without hassles.
The pre-enrolment process basically involved 3 steps as follows;
Download the pre-enrolment template
To access the bulk template, navigate to the device enrolment module > select bulk enrolment > click on the download enrolment template option at the top right corner of the modal displayed. (see Fig.1 below)
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Fig. 1 - Download the pre-enrolment (bulk enrolment) template.
As earlier stated, the template is an excel file with the capability to process up to 20,000 records at a time. upon successfully downloading the template, Fill out the columns as seen in Fig. 2 below.
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Fig. 2 - Bulk enrolment template
When the columns highlighted above are filled out with the details of the devices as well as the corresponding users to be assigned to the devices, the IT admin is expected to upload the filled-out file. To upload the file, Select the “choose file” option displayed in Fig. 1 above.
Enrolled devices will be displayed on the Enrolled devices page. To access this page, navigate to the Device enrolment module, and select the “Enrolled devices” tab as seen in Fig. 3 below
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Fig. 3 - View enrolled devices on the Enrolled devices tab
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If you have further questions or need help through this process, contact SmartMDM support at support@smartmdm.app