Page Comparison

Introduction

Device Enrolment describes the process undertaken by an IT admin to onboard a device to the organisation’s ecosystem. This is the first step to device management and monitoring. On smartMDM, there are two process of device enrolment.

1. The Admin Enrolment

2. Self Enrolment

Admin Enrolment

The admin enrolment allows am admin enrol devices either as a single device or in bulk. IThe admin doesn’t need to approve the devices by themselves. Approval is done automatically by the system provided there are available licenses in the License Bank.

Single Enrolment

For self enrolemnt, the admin, agent or dealer goes ahead and installs smart MDM first. When this happems, the device raises a “Tag Request”. “Tag Request” is more like requesting to be added to the ecosystem. An admin will be required to approve this request on the portal and then create a user-device relationship. devices to their organization’s ecosystem. There are two methods for enrolling a device.

1. Self or Single Enrolment process

2. The Pre-enrolment or Bulk Enrolment process

Self or Single device enrolment process

In this process, a user is able to onboard their device either on their own or with support from their IT admin. the process follows the normal application installation process for Android applications. A step-by-step guide has been prepared for you and can be accessed here.

Pre-enrolment

In this process, the IT admin pre-enrols the device(s) on the SmartMDM admin console using a bulk template. With the bulk enrolment template, an IT admin is able to enrol up to 20,000 devices at a time without hassles.

The pre-enrolment process basically involved 3 steps as follows;

Download the pre-enrolment template

To access the bulk template, navigate to the device enrolment module > select bulk enrolment > click on the download enrolment template option at the top right corner of the modal displayed. (see Fig.1 below)

...

Fig. 1 - Download the pre-enrolment (bulk enrolment) template.

As earlier stated, the template is an excel file with the capability to process up to 20,000 records at a time. upon successfully downloading the template, Fill out the columns as seen in Fig. 2 below.

...

Fig. 2 - Bulk enrolment template

When the columns highlighted above are filled out with the details of the devices as well as the corresponding users to be assigned to the devices, the IT admin is expected to upload the filled-out file. To upload the file, Select the “choose file” option displayed in Fig. 1 above.

Enrolled devices will be displayed on the Enrolled devices page. To access this page, navigate to the Device enrolment module, and select the “Enrolled devices” tab as seen in Fig. 3 below

...

Fig. 3 - View enrolled devices on the Enrolled devices tab

If you have further questions or need help through this process, contact SmartMDM support at support@smartmdm.app