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Introduction
The first step to monitoring your devices and bringing them under your control is “Device Enrollment”. Seamfix' Mobile Device Management (MDM) allows you automate MDM enrolment and simplify initial device setup.
Adding Devices
Adding a device on the platform is easy. You can explore either the Single or the Bulk device enrolment option based on your immediate business need.
Single Device Enrollment
The single device enrolment, allows you to enrol one device at a time on the platform. To enrol a single device, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, Click on SINGLE DEVICE ENROLMENT.
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2. Select Device platform from the list of device platforms available
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Currently, on the platform, platforms available are Android & windows. |
a. Android
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Fig. 2 - Selecting “Android Platform”
b. Windows
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Fig. 3 - Selecting “Windows platform”
3. Enter details of the Device by filling out the form
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This section requires a user to fill out details of the device to be enrolled. It is a multi-step form. The first step as shown in Fig. 4 below requires the user to enter information regarding the IMEI number & MAC Address of the device as well as the Agent, Dealer & experience centre for which this device will be mapped to. How to get your device IMEI number on Android
How to get your device MAC Address on Android
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Fig. 4 - Fill out details of the device & Agent/Dealer mapped to
(b) This section of the form allows you to enter location as well as add the device to a group
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A user can decide to add the device to an already existing group or create a new one altogether. If they decide to “Create a New Group”, see image (c) |
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(c)
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4. Device Enrollment successful
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When a device has been successfully created, this page is displayed. The user can manage their view by moving between the tabs “Device” and “Groups”. The “Device” tab allows user view all the devices they have added on the platform as well as perform actions like; search, filter view by different parameters download pdf or excel versions of the page as well as select columns to be displayed. Details of a brief description of how these actions work is found below the image. |
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The group actions field allows a user perform actions including; “Send message, Restart device, Install Application, Uninstall Application, Restore factory settings & Add to group”. see the description of each action below the image. |
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Send message -
Restart Device -
Install Application -
Uninstall Application -
Restore factory settings -
Add to group -
(C) Filter Device By:
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User can filter view by “Active, Blacklisted, Enrolled, Pending enrolment, Whitelisted, Groups” |
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Active -
Blacklisted -
Enrolled -
Pending enrollment -
Whitelisted -
Groups -
(d) Download pdf format of device list - This allows a user down their device list in pdf format
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(e) Download excel format of device list - This allows a user down their device list in excel format
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(f) Select Columns
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This section allows user to select the columns they want to be displayed. see image for details. |
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From the drop-down list, a user can decide to uncheck any of the checked boxes. Unchecking a box automatically removes the column from the user’s view. see image below for details.
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Pay close attention to both images. Image 1 has “Device ID” column. but when the user unchecks the device ID box, the system removed “Device ID” column from the view |
5. To view Device details, click on the device' “Device ID”
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On clicking on Device ID, the system displays information about the device with “General” tab as the default view displaying information including “Registration Report (Total subscriber’s captured), Enrolment info, storage and battery”. Sections here see images below |
(a) General tab -
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(b) Click Network tab
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(C) Click Applications tab
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Scroll to the right to see the other titles
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(d) Click Policies tab
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scroll to the left and select “Edit”
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On clicking “Edit”, allow user edit policies for the device
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(e) Click Notifications tab
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View message displays a pop-up
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(f) Click Activity History tab
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(g) Click Activity log tab
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Bulk Enrolment
The Bulk device enrolment, allows you to enrol multiple devices on the platform. To enrol a single device, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select BULK DEVICE ENROLMENT.
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To enrol bulk devices, first download a template |
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Template
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Fill out the template and upload the file |
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Introduction
Device Enrolment describes the process undertaken by an IT admin to onboard devices to their organization’s ecosystem. There are two methods for enrolling a device.
The Pre-enrolment or Bulk Enrolment process
Self or Single device enrolment process
In this process, a user is able to onboard their device either on their own or with support from their IT admin. the process follows the normal application installation process for Android applications. A step-by-step guide has been prepared for you and can be accessed here.
Pre-enrolment
In this process, the IT admin pre-enrols the device(s) on the SmartMDM admin console using a bulk template. With the bulk enrolment template, an IT admin is able to enrol up to 20,000 devices at a time without hassles.
The pre-enrolment process basically involved 3 steps as follows;
Download the pre-enrolment template
To access the bulk template, navigate to the device enrolment module > select bulk enrolment > click on the download enrolment template option at the top right corner of the modal displayed. (see Fig.1 below)
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Fig. 1 - Download the pre-enrolment (bulk enrolment) template.
As earlier stated, the template is an excel file with the capability to process up to 20,000 records at a time. upon successfully downloading the template, Fill out the columns as seen in Fig. 2 below.
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Fig. 2 - Bulk enrolment template
When the columns highlighted above are filled out with the details of the devices as well as the corresponding users to be assigned to the devices, the IT admin is expected to upload the filled-out file. To upload the file, Select the “choose file” option displayed in Fig. 1 above.
Enrolled devices will be displayed on the Enrolled devices page. To access this page, navigate to the Device enrolment module, and select the “Enrolled devices” tab as seen in Fig. 3 below
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Fig. 3 - View enrolled devices on the Enrolled devices tab
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Note:
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If you have further questions or need help through this process, contact SmartMDM support at support@smartmdm.app