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This user manual has been developed to guide the NIMC admin to set up their devices on the Enrolment Mobile Device Management System (EMDMS). The guide will be broken into 2 sections.

  1. Onboarding devices on the EMDMS.

  2. Managing devices on the EMDMS.

ONBOARDING DEVICES ON THE EMDMS

\uD83D\uDCD8 Instructions

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  1. For a new new device,

    1. Turn on the device

    2. On the Get started page (the page where you’d be required to set up your language preference & email), don’t click on “start” rather tap on the page about 6 times consequitively to launch the QR scanner

  2. For a device already in use,

    1. Factory reset the device

    2. On the Get started page (the page where you’d be required to set up your language preference & email), don’t click on “start” rather tap on the page about 6 times consecutively to launch the QR scanner

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  • On the apps menu on the app, the user will be able to view the apps on the device including those installed & those pending installation

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MANAGING DEVICES ON THE EMDMS

The EMDMS Dashboard -

This module shows basic analytics of all the activities happening within the ecosystem. This is a dynamic module so the analytics displayed on this page is configurable. To access the dashboard, follow these steps;

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Fig. 31: Fill out the form to add a new app version

Where an app has more than one version, it will be listed on the app versions page. see fig.32 below

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Fig. 32: List of all available app versions

App rollout via OTA

To roll out a new app version to the field, follow these steps;

  1. Select the app name on the Apps bank page (fig. 28)

  2. Click on actions (fig.30) and select edit app details

  3. From the available app versions, select the app version to roll out (see fig.33)

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Fig. 33: Roll out the new version by selecting “map to devices”

4. select a list of devices or a device group to map the app to

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Fig. 34: select the devices to map the app version to

Blacklist an unauthorized app

To backlist an unauthorized app follow these steps;

  1. Select the app name on the Apps bank page (fig. 28)

  2. Click on actions (fig.30) and select the “blacklist app” option

  3. select the device(s) or the group of devices that the app should be blacklisted on see fig.35

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Fig. 35: select the devices to blacklist the app on

Device Monitoring

The EMDMS portal provides the capability for the admin to manage the heartbeat details on the device. Find below the details of the hearbeat page.

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Fig 36: device heartbeat page

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Fig. 37: device heartbeat page

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From the tabs listed in fig. 38 below the admin is able to navigate to view more details about the device.

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