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Device Enrolment describes the process undertaken by an admin to onboard a device to the organisation’s ecosystem. This is the first step to device management and monitoring. On smartMDM, there are two process of device enrolmentThere are two methods for enrolling a device.
The Admin Enrolment
Self Enrolment
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Admin Enrolment
The admin enrolment allows an admin enrol devices either as a single device or in bulk. The admin doesn’t need to approve the devices by themselves. Approval is done automatically by the system provided there are available licenses in the License Bank.
Self Enrolment
For self-enrolment, the admin, agent, or dealer goes ahead and installs smart MDM firstinvolves the user pre-enrolling their device on the portal. This can be either Single Device Enrollment or Bulk Device Enrollment. Bulk enrollment is very useful where the user has to enrol a large number of devices. The Bulk enrollment template allows users to enrol up to 1000 devices at a time.
P.S: The user doesn’t have to install MDM first for this process to be successful.
Self Enrolment
In this case, the user pre-installs the SmartMDM application on the device. When this happens, the device raises a “Tag Request”. “Tag Request” is more like requesting to be added to an Organisation’s ecosystem. An admin will be required to approve this request sends a tag request to the backend. These tag requests will be displayed on the “Tagging Request Approval” page on the portal and then an admin can go ahead and approve the requests as well as assign the device to an agent to create a user-device relationship.
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For enrollment to be successful, the user must have “Available Enrollment Allocation”. If the user doesn’t have any allocation left, they will be unable to enrol more devices. |