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Info

  1. Installing the wrong build can cause this process to fail. It is important to make sure to confirm that you’re attempting to tag your device in the right environment (PROD or staging environment. Depending on the build you have on the device). https://mdmpoc.seamfix.com/simrop/

  2. Using a random excel template other than the template provided on the portal to enrol devices will cause the process to fail.

  3. If a user doesn’t have available enrollment allocation, they will be unable to enrol devices.

Kiosk Mode

To enable the kiosk mode on a device, you have to first run the ADB command.

The first step to remotely controlling a device is enabling kiosk mode (See Android Onboarding page) on the device. Kiosk Mode is a lockdown mechanism accessible on Android devices to run just a solitary application or a predefined set of applications. After enabling Android Kiosk Mode, all different applications and device functionalities like the status bar, notifications bar are disabled and clients users will likewise be restricted from making any changes to the device settings.

Details on how to set up Kiosk mode on your device is explained on the Android onboarding page.