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In this case, the user pre-installs the SmartMDM application on the device. When this happens, the device sends a tag request to the backend. These tag requests will be displayed on the “Tagging Request Approval” page on the portal and then an admin can go ahead and approve the requests as well as assign the device to an agent to create a user-device relationship.

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For enrollment Device Enrollment to be successful, the user must have “Available Enrollment Allocation”. If the user doesn’t have any allocation left, they will be unable to enrol more devices.

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