Introduction
Device Enrolment describes the processes undertaken by a user to onboard a device to the organisation’s ecosystem. Seamfix' Mobile Device Management (MDM) makes this seamless by allowing you automate MDM enrolment while also simplifying the initial device setup.
Adding Devices
To add a device on the platform, a user can explore any of the options available; Single Device Enrolment or Bulk Device Enrolment. The option decided, is dependent on the user’s immediate business need. If they intend to enrol just one device, “Single Device Enrolment” is a good option but in a case where they desire to enrol more than one device, “Bulk Device Enrolment” is perfect as it makes enrolment easy and most importantly, prevents duplication of effort.
Single Device Enrollment
The single device enrolment, as explained earlier, allows you to enrol one device at a time on the platform.
For Single Device Enrolment, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, Click on SINGLE DEVICE ENROLMENT.
Fig. 1-Selecting “Single Device Enrolment option”
2. Select Device platform from the list of device platforms available
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Currently, on the platform, platforms available are Android & windows. The platform supports mobile devices running Android 4.4 & higher including Android 10 |
a. Android
Fig. 2 - Selecting “Android Platform”
b. Windows
Fig. 3 - Selecting “Windows platform”
3. Enter details of the Device by filling out the form and click Next. This is step 1 of the form.
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This section requires a user to fill out details of the device to be enrolled. It is a multi-step form. The first step as shown in Fig. 4 below requires the user to enter information regarding the IMEI number & MAC Address of the device as well as the Agent, Dealer & experience centre for which this device will be mapped to. How to get your device IMEI number on Android
How to get your device MAC Address on Android
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Fig. 4 - Details of the device & Agent/Dealer mapped to
(b) This section of the form allows you to enter location where the device would be used as well as add the device to a group. This is step 2 of the form
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A user can decide to add the device to an already existing group or create a new one altogether. If they decide to “Create a New Group” to map device to, see Fig.6 |
Fig. 5 - Device location details
(c) - Click Create New Group
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The section on the left allows the user to select from a list of groups already existing on the platform. On the right “Create New Group” allows them to create a new group entirely. |
Fig. 6 - Creating a new group to map a device to
4. Device Enrollment successful
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When a device has been successfully enrolled, this page is displayed. The user can manage their view by moving between the tabs “Device” and “Groups”. The “Device” tab allows user view all the devices they have added on the platform as well as perform actions like; search, filter view by different parameters download pdf or excel versions of the page as well as select columns to be displayed. Fig.8-13 explains how the options work. |
Fig. 7 - Showing device was successfully added to the platform
4(a) Group Actions:
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The group actions field allows a user perform actions including; “Send message, Restart device, Install Application, Uninstall Application, Restore factory settings & Add to group”. |
Fig. 8 - Showing “Group Actions” drop-down menu
4(b) Filter Device By:
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User can filter by “Active, Blacklisted, Enrolled, Pending enrolment, Whitelisted, Groups” |
Fig. 9 - showing drop down options for “Filter By”
4(c) Download pdf format of device list - This allows a user down their device list in pdf format
Fig. 10 - showing the downloaded pdf version of device list
4(d) Download excel format of device list - This allows a user download their device list in excel format
Fig. 11 - showing result for downloaded excel version of device list
4(e)i Select Columns - This allows a user to select the columns they prefer displayed on the table
Fig.12 - showing result for “Select Column”
4(e)ii. From the drop-down list, a user can decide to uncheck any of the checked boxes. Unchecking a box automatically removes the column from the user’s view. see Fig.13 for details.
Fig. 13 - Showing result for when “Select column” uncheck Device ID
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Pay close attention to Fig.12 & Fig.13. Fig. 12 has “Device ID” column. but when the user unchecks the device ID box, the system removed the “Device ID” column from the view |
5. To view Device information, click on the device the particular device under review “Device ID”
Fig. 14 - Showing a user has clicked on Device ID 1
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On clicking on Device ID, the system displays information about the device with “General” tab as the default view. See Fig.15 for more info |
5(a) Device Information (General tab) -
Fig. 15 Showing details under General tab
5(b) Click Network tab
Fig. 16 - Showing result for Network tab
5(C) Click Applications tab
Scroll to the right to see the other titles
Fig. 17 - Showing result for Applications tab
5(d) Click Policies tab
scroll to the left and select “Edit”
Fig. 18 - Showing results for policies tab with
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On clicking “Edit”, allow user edit policies for the device |
Fig. 19 - showing result for Edit device policy page
5(e) Click Notifications tab
Fig. 20 - showing result for Notifications tab
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View message displays a pop-up |
Fig. 21 -Showing result for “View Message”
5(f) Click Activity History tab
Fig. 22 - Showing result for Activity History
5(g) Click Activity log tab
Fig. 23 - Showing result for “Activity Log” tab
Bulk Enrolment
The Bulk device enrolment, allows you to enrol multiple devices on the platform. For bulk device enrolment, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select BULK DEVICE ENROLMENT.
Fig. 1 - Select Bulk enrolment option
2. Click Download Enrolment Template
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To enrol bulk devices, first download the bulk device enrolment template |
Fig. 2 - modal showing result for “Download Enrolment Template”
3. Downloaded Template
Fig. 3 - Showing the template
4. Upload filled out template
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Fill out the template and upload the file |
Fig. 4
View Enrolled Devices
As was explained earlier, Enrolment list displays a list all the enrolments both single and bulk that has been done on the platform.
Login to SMARTMDM web portal, go to Device enrolment > View Enrolled Devices page
Fig. 1 - Showing Enrolled devices page
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On this page, the user can view the number of enrollment licenses they have left. They can also Navigate to Enrol New Device. |