Introduction
The first step to monitoring your devices and bringing them under your control is “Device Enrollment”Device Enrolment describes the processes undertaken by a user to onboard a device to the organisation’s ecosystem. Seamfix' Mobile Device Management (MDM) allows makes this seamless by allowing you automate MDM enrolment and simplify while also simplifying the initial device setup.
Adding Devices
Adding To add a device on the platform is easy. You , a user can explore either any of the options available; Single Device Enrolment or the Bulk device enrolment option based on your immediate business needBulk Device Enrolment. The option decided, is dependent on the user’s immediate business need. If they intend to enrol just one device, “Single Device Enrolment” is a good option but in a case where they desire to enrol more than one device, “Bulk Device Enrolment” is perfect as it makes enrolment easy and most importantly, prevents duplication of effort.
Single Device Enrollment
The single device enrolment, as explained earlier, allows you to enrol one device at a time on the platform. To enrol a single device
For Single Device Enrolment, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, Click on SINGLE DEVICE ENROLMENT.
Fig. 1-Selecting “Single Device Enrolment option”
2. Select Device platform from the list of device platforms available
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Currently, on the platform, platforms available are Android & windows. The platform supports mobile devices running Android 4.4 & higher including Android 10 |
a. Android
Fig. 2 - Selecting “Android Platform”
b. Windows
Fig. 3 - Selecting “Windows platform”
3. Enter details of the Device by filling out the form and click Next. This is step 1 of the form.
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This section requires a user to fill out details of the device to be enrolled. It is a multi-step form. The first step as shown in Fig. 4 below requires the user to enter information regarding the IMEI number & MAC Address of the device as well as the Agent, Dealer & experience centre for which this device will be mapped to. How to get your device IMEI number on Android
How to get your device MAC Address on Android
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Fig. 4 - Fill out details Details of the device & Agent/Dealer mapped to
(b) This section of the form allows you to enter location where the device would be used as well as add the device to a group. This is step 2 of the form
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A user can decide to add the device to an already existing group or create a new one altogether. If they decide to “Create a New Group” to map device to, see image Fig.6 |
Fig. 5 - Device location details
(c)
(c)
- Click Create New Group
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The section on the left allows the user to select from a list of groups already existing on the platform. On the right “Create New Group” allows them to create a new group entirely. |
Fig. 6 - Creating a new group to map a device to
4. Device Enrollment successful
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When a device has been successfully createdenrolled, this page is displayed. The user can manage their view by moving between the tabs “Device” and “Groups”. The “Device” tab allows user view all the devices they have added on the platform as well as perform actions like; search, filter view by different parameters download pdf or excel versions of the page as well as select columns to be displayed. Details of a brief description of how these actions work is found below the image. |
Fig.8-13 explains how the options work. |
Fig. 7 - Showing device was successfully added to the platform
4(a) Group Actions:
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The group actions field allows a user perform actions including; “Send message, Restart device, Install Application, Uninstall Application, Restore factory settings & Add to group”. see the description of each action below the image. |
Send message -
Restart Device -
Install Application -
Uninstall Application -
Restore factory settings -
Add to group -
Fig. 8 - Showing “Group Actions” drop-down menu
4(b) Filter Device By:
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User can filter view by “Active, Blacklisted, Enrolled, Pending enrolment, Whitelisted, Groups” |
Active -
Blacklisted -
Enrolled -
Pending enrollment -
Whitelisted -
Groups -
(dFig. 9 - showing drop down options for “Filter By”
4(c) Download pdf format of device list - This allows a user down their device list in pdf format
(e
Fig. 10 - showing the downloaded pdf version of device list
4(d) Download excel format of device list - This allows a user down download their device list in excel format
(f) Select Columns
Fig. 11 - showing result for downloaded excel version of device list
4(e)i Select Columns - This allows a user to select the columns they
want to be displayed. see image for details.
prefer displayed on the table
Fig.12 - showing result for “Select Column”
4(e)ii. From the drop-down list, a user can decide to uncheck any of the checked boxes. Unchecking a box automatically removes the column from the user’s view. see image below Fig.13 for details.
Fig. 13 - Showing result for when “Select column” uncheck Device ID
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Pay close attention to both images. Image 1 has “Device ID” Fig.12 & Fig.13. Fig. 12 has “Device ID” column. but when the user unchecks the device ID box, the system removed the “Device ID” column from the view |
5. To view Device detailsinformation, click on the device ' the particular device under review “Device ID”
Fig. 14 - Showing a user has clicked on Device ID 1
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On clicking on Device ID, the system displays information about the device with “General” tab as the default view displaying information including “Registration Report (Total subscriber’s captured), Enrolment info, storage and battery”. Sections here see images below |
. See Fig.15 for more info |
5(a) Device Information (General tab) -
Fig. 15 Showing details under General tab
5(b) Click Network tab
Fig. 16 - Showing result for Network tab
5(C) Click Applications tab
Scroll to the right to see the other titles
Fig. 17 - Showing result for Applications tab
5(d) Click Policies tab
scroll to the left and select “Edit”
Fig. 18 - Showing results for policies tab with
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On clicking “Edit”, allow user edit policies for the device |
Fig. 19 - showing result for Edit device policy page
5(e) Click Notifications tab
Fig. 20 - showing result for Notifications tab
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View message displays a pop-up |
Fig. 21 -Showing result for “View Message”
5(f) Click Activity History tab
Fig. 22 - Showing result for Activity History
5(g) Click Activity log tab
Fig. 23 - Showing result for “Activity Log” tab
Bulk Enrolment
The Bulk device enrolment, allows you to enrol multiple devices on the platform. To enrol a single deviceFor bulk device enrolment, follow these steps:
Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select BULK DEVICE ENROLMENT.
Fig. 1 - Select Bulk enrolment option
2. Click Download Enrolment Template
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To enrol bulk devices, first download a the bulk device enrolment template |
Fig. 2 - modal showing result for “Download Enrolment Template”
3. Downloaded Template
Fig. 3 - Showing the template
4. Upload filled out template
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Fill out the template and upload the file |
Fig. 4