Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents

Introduction

The first step to monitoring your devices and bringing them on under your control is “Device Enrollment”. Seamfix' Mobile Device Management (MDM) allows you automate MDM enrolment and simplify initial device setup.

Adding Devices

Adding a device on the platform is easy. You can explore either the Single or the Bulk device enrolment method option based on your immediate business need.

Single Device Enrollment

The single device enrolment, allows you to enrol an individual one device at a time on the platform. To enrol a single device, follow the these steps:

  1. Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select Click on SINGLE DEVICE ENROLMENT.

Image RemovedImage Added

2. Select Device platform -

Info

Fig. 1-Selecting “Single Device Enrolment option”

2. Select Device platform

allows you to select

from

a

the list of device platforms

the one that best suits the device you intend to enrol

available

Info

Currently, on the platform, platforms available are Android & windows.

a. Android

Image Removed

Image Added

Fig. 2 - Selecting “Android Platform”

b. Windows

Image Removed

Image Added

Fig. 3 - Selecting “Windows platform”

3. Fill out the Enter details of the Device by filling out the form

Info

This section requires a user to fill out details of the device to be enrolled. As shown in the image, all fields are required. Clicking “Next” button takes the user to the next page where they can fill out the other details of the device. see image (b)

Image Removed

It is a multi-step form. The first step as shown in Fig. 4 below requires the user to enter information regarding the IMEI number & MAC Address of the device as well as the Agent, Dealer & experience centre for which this device will be mapped to.

How to get your device IMEI number on Android

  1. Open the Settings app on your Android

  2. Tap About Phone or My phone

  3. Scroll down and you should find the number listed under IMEI (For phones that allows 2 SIMS, you would find the IMEI number for both slots)

How to get your device MAC Address on Android

  1. Open the Settings app on your Android

  2. Tap About Phone or My phone

  3. Scroll down to WiFi MAC Address this is your device MAC Address

Image Added

Fig. 4 - Fill out details of the device & Agent/Dealer mapped to

(b) This section of the form allows you to enter location as well as add the device to a group

Info

A user can decide to add the device to an already existing group or create a new one altogether. If they decide to “Create a New Group”, see image (c)

(c)

4. Device Enrollment successful

Info

When a device has been successfully created, this page is displayed. The user can manage their view by moving between the tabs “Device” and “Groups”. The “Device” tab allows user view all the devices they have added on the platform as well as perform actions like; search, filter view by different parameters download pdf or excel versions of the page as well as select columns to be displayed. Details of a brief description of how these actions work is found below the image.

(b) Group Actions:

Info

The group actions field allows a user perform actions including; “Send message, Restart device, Install Application, Uninstall Application, Restore factory settings & Add to group”. see the description of each action below the image.

  • Send message -

  • Restart Device -

  • Install Application -

  • Uninstall Application -

  • Restore factory settings -

  • Add to group -

(C) Filter Device By:

Info

User can filter view by “Active, Blacklisted, Enrolled, Pending enrolment, Whitelisted, Groups”

  • Active -

  • Blacklisted -

  • Enrolled -

  • Pending enrollment -

  • Whitelisted -

  • Groups -

(d) Download pdf format of device list - This allows a user down their device list in pdf format

(e) Download excel format of device list - This allows a user down their device list in excel format

(f) Select Columns

Info

This section allows user to select the columns they want to be displayed. see image for details.

From the drop-down list, a user can decide to uncheck any of the checked boxes. Unchecking a box automatically removes the column from the user’s view. see image below for details.

Info

Pay close attention to both images. Image 1 has “Device ID” column. but when the user unchecks the device ID box, the system removed “Device ID” column from the view

5. To view Device details, click on the device' “Device ID”

Info

On clicking on Device ID, the system displays information about the device with “General” tab as the default view displaying information including “Registration Report (Total subscriber’s captured), Enrolment info, storage and battery”. Sections here see images below

(a) General tab -

(b) Click Network tab

(C) Click Applications tab

Scroll to the right to see the other titles

(d) Click Policies tab

scroll to the left and select “Edit”

On clicking “Edit”, allow user edit policies for the device

(e) Click Notifications tab

View message displays a pop-up

(f) Click Activity History tab

(g) Click Activity log tab

Bulk Enrolment

The Bulk device enrolment, allows you to enrol multiple devices on the platform. To enrol a single device, follow these steps:

  1. Login to SMARTMDM web portal, go to Device enrolment > Enroll a device page from “Enrol options”, select BULK DEVICE ENROLMENT.

Info

To enrol bulk devices, first download a template

Template

Info

Fill out the template and upload the file